What to do when there are problems connecting to a TV set-top box ... - Official West (subskrypcia)

Date: 2013-05-17 8:29:25 p.m. Last updated: 2013-05-17 8:29:25 p.m.

Our reader has an old TV. So she bought a decoder to be able to receive digital terrestrial television. – I can not, however, connect the decoder to the TV. What do you do in this situation? – Asks Mrs. Maria B?dzina.

no secret that a lot has already nadenerwowa?a, a couple of times trying to connect the same equipment and visited several shops.

– The TV is old, it Elemis, model Sirius – says Mrs. Maria. – I do not even remember how many years now I have it, maybe ten, maybe fifteen. But it breaks down, good answer, the colors are nice. The antenna also has no problems. Be a shame to throw away and buy a new one, so I decided to buy a set-top box.

the honking everywhere, it is enough to have a set-top box and receive a digital signal – following the old lady.

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decoder cost 125 dollars. – Then began the horror of his connection. I tried to connect the plug to the video input on your TV, but none of that. I went to the store where I bought the decoder, but the seller said that the task does not have the time – Our reader reports. – I came to another electronics store and sells antennas. And there I was offered the purchase of any antenna for 400. I immediately withdrew. But I do not need a new antenna! – He says.

She came home and once again tried to connect the equipment. – And again, nothing came of it. I have it all finished. I am afraid that I will destroy the TV or set-top box, do not know in what order to connect equipment which buttons to press on the remote control. I have a lot of questions and the same concerns, but it seems to me that these are the simple things. For this instruction the decoder is written as for professionals, not for ordinary people. But older people often have prob lems with modern appliances – gives you Maria.

Our reader who is not also ask for help. – I have friends of men in the family – says Ms. Maria. – The digitization of older people is a problem. They spent the money to buy set-top boxes, but technical problems overwhelm them. Maybe on the internet there are some tips and you can learn step by step how to install the equipment. It’s just that I do not have internet access. I have a pre-war encyclopedias, plenty of books, all of which derive knowledge about the world and the internet is not needed me for anything – ends Our reader.

First – check the aerial

Raphael Mykal, an inspector in the Office of Electronic Communications Siemianowice
If customers have trouble installing the decoder, the correct-circuit television tuner, they can call the Office of Electronic Communications, the delegations are in throughout the country.

First, make sure that the decoder will work with the antenna installed in the house. In most cases it is sufficient existing antenna, so you should be very careful when someone offers us buy a new expensive antenna. The cost of the antenna, which should be sufficient for proper reception is 30 z? and above (without installation).

If consumers know that they have effective antenna, and have technical problems in connecting the decoder, we try to help them by phone, leading step by step, it should be properly connected equipment, then run a set and program the decoder.

Although we are a service company, because we deal with, among others

Read also:

• What to do if there are problems with connect the decoder to …
• Digitization in the district Zawiercie: You can use the P. ..
• The digitization of analogue terrestrial TV. May 20 …
• GUIDE. How to connect a terrestrial decoder …
• In March, in the Beskid Mountains begins the era of terrestrial …

fixing sources of interference in the reception of TV signal, then – as far as possible, the way out to the field, where a person who lives near the problems with the set-top box – we can help her.

It should also be noted that since May 20 in the region will not be able to receive on-terrestrial analogue television.

These handsets to remember

Office of the Silesian Regional from May 18 re-Hour Helpline will be launched on the digitization of terrestrial television.

calling the telephone number 32 20 77 163 (charged at local call) it will be possible to find, among others, from when a city region Silesia will be subject to digitization, how long it can take a break in the emissions due to changes in the system and how to prepare your television to receive digital.

In addition to the hotline active in the Silesian Provincial Office, or you can use the freephone Ministry Administration and Digitization: 800 007 788, which runs from Monday to Friday. 8-20.

From 18 to 24 May helpline will be open from h. 8 to 22, and on off analogue TV – May 20 – will run from 6 to 24 hours

worth a visit website on digitization (www.cyfryzacja.gov.pl).

The assistance is also Office of Electronic Communications, the delegation in the province. Silesia is a Siemianowice, phone: 32 220 75 75

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