Do you want to extend the warranty on the TV, washing machine or laptop ... - NaTemat

You buy equipment or appliances and electronics store offers you the “extended warranty”? Be careful – you may fall prey to their own gullibility. Seller will do anything, you signed a contract, and the “guarantee” does not help you then. You pay 200 z?, and in return you get a fig for you.

Shop offers you the “extended warranty” on radio and TV or appliances? Be careful – you can give fooled • Fig. Luke Cynalewski / Agency Newspaper

Virtually every large electronics store offers a “warranty extension” of 3-5 years. Vendors often provide that such an extension will provide us repair the equipment uszkodzimy case: pour him coffee, we fall on concrete or other accidents happen. Unfortunately, the promises rarely have anything to do with reality. How not to get cut? Hook 1: These are NOT guarantees manufacturers. Of asking about the type
Before we get into hooks waiting for us in the “extended warranties”, you need to clarify one thing: it’s NOT guarantees in the traditional sense. Stores do not provide us extend the manufacturer’s warranty, and only an additional insurance policy on the equipment.

The implementation of this policy does not match the store or the manufacturer, and the insurer. The shop is only an intermediary in the sale of insurance. He takes a percentage of the share, but in case of problems washes his hands, because in no way a party to the agreement. Thus, “extending the guarantee of” signing really quite separate from the manufacturer and store contract with the insurer. In this way, naively gave fooled Emil Dudek, who described his case on forum gazety.pl.

Emil Dudek

statement of forum.gazeta.pl

I be tempted to such additional guarantee to shop *********. I bought them at Indesit washing machine. Guarantee granted extensions to three years for an amount of 130. Of course, after 2 years of washing machine broke so I am happy that I have a guarantee and run to the store, and here what? Shop hand breaks, it’s not their thing, that I have to report to the insurer, which I insure a washing machine. Well, it started. Finding a site that has signed an agreement with the insurer and other formalities.

It is worth noting that some manufacturers of electronics and appliances actually offer extended warranties producer – and can also be purchased at the store. Also, the first of what you need to ask when you get such an offer: if it is a separate policy from the insurer, or the actual producer warranty extension. Seller to extend the warranty does not inform you because I just do not get extra money for it. Hook 2: Policy for 5 years, but one-time
This case also describes one of Internet:

cielepa

Post Forum www.nhl.pl

Now in *** the option to purchase an additional warranty, all nicely landscaped – when equipment breaks down it have two weeks time to repair, come home, make, amount, etc. The warranty is valid for about five years, although probably depends of options. That’s me, all cheerfully informed, not informed while on other issues. The equipment broke down after a month. Known contact with **. And this unpleasant surprise, because suddenly it turns out that the guarantee can only be used once! It’s nice that I find out about it now.

After checking the network of supermarkets, it turned out that in fact in 2011 it was possible to buy them in stores warranty for 3 or 5 years, but the one-time option to repair. Shop, say employees already give that up, because it is not worth it. Unfortunately, the patent remained in the policies of the insurers. Raking electronic stores I came across several contracts where the small print somewhere in the middle of a contract, it was written that the insurance covers only one damage and ensures a single repair. Sellers explained to me that everything here depends on the type of contract that we sign, and each store may have a different deal. Hook No. 3: What takes into account the insurance / warranty
thing applies to all warranty not only policies, but also a truly extended warranties producer. Even manufacturers often flash from liability, claiming that the damage was caused by our actions, not a product defect. Then you can try to fight, but often it is a struggle over the strength of the average citizen. The principle is simple: manufacture only warranties ALWAYS recognize where evidently equipment broke down “by itself”.

Sam recently been a victim of such flashes from the guarantee. Housing recently bought my laptop began to spread at the die – let go tabs, began to leave the hitch housing matrix. Laptop does not fall to me not once, not on the trace of tears. Despite this, the manufacturer’s service found that just such a shame she could not arise by itself – and certainly the laptop I fell, just do not want to admit it. As a result, I could have this guarantee …

So if the seller tells us even to extend the warranty of the producer and promises that after pouring a laptop or tipping the TV by a child we will be entitled to a free repair – probably lying.

Here lurks another catch: guarantee insurance policies can help us in a situation of “accidental failures. ” Such records may even find yourself in agreement! It’s an expression-key, which enables customers to believe that after a random accident would give free equipment for repair. Unfortunately, the agreements usually not explained what “accidental damage”, so I never really know what we are entitled to.

However, in agreement to the policy you may find yourself a detailed explanation of “accidental damage”. I will be there as “spill equipment” or “fall equipment.” Do not get too close – the next page, small print, it can be written that accidental damage is repaired only when the customer uses the equipment as intended. I refuse us service after repair, because the laptop is not from this, to drink tea with him. Sounds crazy, but it’s a matter so vague that it is difficult to win this service.

How sellers will try to pull you
Of course, all this practice would not be possible without Help sellers. I spoke with several of them, some gave me a little more information. – We do what we can to sell the equipment and so – says one of them. He noted that only part of the retailers cheating customers, promising them miracles on a stick in the form of a guarantee for anything.

– Most clerks learns on training, how to sell these policies. It’s about using an expression-keys. Thanks to the customer thinks that buys eg actual extended warranty from the manufacturer or get a warranty on the type of spill accidents coffee laptop – says my interlocutor.

How does it work in practice? It looks that buying a large home electronics and appliances salesperson asks us “if you want to extend the warranty ox years.” – Often already enough to the customer to decide. He learns that for 200 z? may have a guarantee of three years longer, so do not ask about the details, just sign the contract – says the seller.

always ask questions
– Stairs begin when someone starts asking questions. Then it is best, and so we learn in training to immediately say that this is such an additional guarantee in the event of “accidental damage” – says my interlocutor. “Accidental damage” is the second expression-Key. Using these phrases is “excite” the customer to quickly signed the contract before it starts to ask questions. First of all resellers are designed to hold a conversation so that the customer thought that extended warranty PO. If the customer to guess that this is not the manufacturer warranty extends to him, you must navigate to “accidental damage”.

– particularly easily talked into a family with children. Hurry, and the warranty seems to them to be a good safeguard against children or a cat or a dog – indicates the risk of wicking seller. He adds that different retailers use various ruses to customers only confirm the belief that extend the manufacturer’s warranty, such as the showing of the contract obscuring the logo insurer hand. And we, customers can save just before this one: accurate reading of contracts that we sign. Otherwise, 50, 100, 200, and even 500 z? throw in the mud.

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